Returns 

Please call 1-800-499-3040 for a Return Authorization Number. No returns will be accepted without prior approval. All returns will be charged a 15% restocking fee. Returns must be made within 60 days from the date of original shipment. Returns on electronic items, such as calculators and printers, are only accepted within 20 days. All returned items must be in original packaging and in good condition to qualify for credit.

Damaged Merchandise 

Draphix will handle all claims for lost or damaged goods. It is the customer's responsibility to inspect all cartons at time of delivery and note any exposed damage on the freight bill. Please do not refuse the shipment. Always accept the shipment from the carrier, then notify Draphix immediately by calling 1-800-499-3040. Please save all packaging materials and cartons for inspection. A replacement will be sent as quickly as possible.

Pricing Policy

Draphix makes every attempt to have accurate pricing and descriptions as furnished by the manufacturer. Draphix is not responsible for any published errors. Draphix reserves the right to alter prices in response to vendor changes.